Microsoft Digital Contact Center Platform: An Advanced Customer Care solution with Microsoft Dynamics 365
For a business entity, brand reputation is synonymous with customer experience, including the quality of customer care. Consumers expect effortless, consistent, and secure experiences across any point of contact they choose—in fact, their brand perception and customer loyalty depend on it. With the stakes this high, companies need a comprehensive flexible solution to modernize their […]
Viva Sales – AI-driven App to Streamline CRM, Microsoft 365 & Teams
Viva Sales is a new seller experience application from the Microsoft ecosystem that brings together any customer relationship management technology (CRM), Microsoft 365, and Teams to provide a more streamlined and AI-powered selling experience. The past two years have changed the way we work. Employees are demanding more from their employers in today’s hybrid world […]
Microsoft Dynamics 365 Intelligent Order Management App for E-Commerce Business
Microsoft Dynamics 365 Intelligent Order Management provides a single view of a business order that helps organizations understand the state of fulfillment. Orders can originate in different e-commerce systems, point of sales systems, electronic data interchange (EDI), and customer relationship management (CRM) apps. With Microsoft Dynamics 365 Intelligent Order Management, the small and Medium Businesses with strong E-commerce presence can manage the orchestration of orders through to fulfillment. These capabilities enable organizations to orchestrate order flows across different platforms and apps. Microsoft Dynamics 365 Intelligent Order Management is designed to operate in complex environments where there are many internal and external systems and partners that enable the supply chain processes. The platform is designed to scale up and down with a business, regardless of the organization’s size. Microsoft Dynamics 365 Intelligent Order Management is designed for customers that are implementing business to consumer, direct to consumer, and business to business order process flows.
Microsoft Dynamics 365 Business Central Customer Insights: Foster Customer Loyalty Through Personalized Experiences
What is Microsoft Dynamics 365 Business Central Customer Insights? These days, customer experience is everything. Happy customers are loyal customers, but, as a group, they can be an elusive audience. Three-quarters of consumers have tried new shopping behaviors since the pandemic started and 73 percent expect to continue to incorporate different brands they’ve tried into […]
Dynamics 365 Business Central Tips & Tricks – Video Series
Dynamics 365 Business Central Videos
Capabilities of Microsoft Dynamics 365 Commerce
Capabilities of Microsoft Dynamics 365 Commerce Microsoft Dynamics 365 Commerce is a cloud-based business applications platform that combines components of customer relationship management (CRM) and enterprise resource planning (ERP), along with productivity applications and artificial intelligence tools from the Microsoft family. Microsoft Dynamics 365 Commerce—built on the proven Microsoft Dynamics 365 – Retail capabilities—delivers a […]
Microsoft Dynamics 365 : Agility Without Limits
Microsoft Dynamics 365 : Agility Without Limits Microsoft Dynamics 365 is a cloud-based business applications platform that combines customer relationship management (CRM) and enterprise resource planning (ERP), productivity applications, and artificial intelligence tools. Microsoft Dynamics 365 combines Microsoft’s ERP and CRM systems into a single end-to-end solution designed to optimize various business processes. It provides […]
Drive your Digital Marketing with Dynamics 365 Marketing
Digital marketing is the component of marketing that utilizes internet and online based digital technologies such as desktop computers, mobile phones and other digital media and platforms to promote products and services. Digital marketing strategies include the use of one or more online channels and techniques to increase brand awareness among consumers. As digital marketing […]
Microsoft Dynamics 365 Business Central Overview Series – User Friendly Financial Management
Microsoft Dynamics 365 Business Central Overview Series – Financial Management What is Financial Management? Financial management may be defined as the area or function in a Small / Medium Business Enterprises which is concerned with profitability, expenses, cash, and credit. Financial management is generally concerned with short term working capital management, focusing on current assets […]
Microsoft Dynamics 365 Business Central Overview Series – Sales Management
Microsoft Dynamics 365 Business Central Overview Series – Sales Management Sales management is a business discipline that is focused on the practical application of sales techniques and the management of a firm’s sales operations. It is an important business function as net sales through the sale of products and services and resulting profit drive most […]