Microsoft Digital Contact Center Platform: An Advanced Customer Care solution with Microsoft Dynamics 365
For a business entity, brand reputation is synonymous with customer experience, including the quality of customer care. Consumers expect effortless, consistent, and secure experiences across any point of contact they choose—in fact, their brand perception and customer loyalty depend on it. With the stakes this high, companies need a comprehensive flexible solution to modernize their […]
Drive your Digital Marketing with Dynamics 365 Marketing
Digital marketing is the component of marketing that utilizes internet and online based digital technologies such as desktop computers, mobile phones and other digital media and platforms to promote products and services. Digital marketing strategies include the use of one or more online channels and techniques to increase brand awareness among consumers. As digital marketing […]